The Songai

Privacy Policy

The Songai collects and processes data only to the extent necessary to provide and improve its services.

Last Updated: October 8, 2026

Data Collection

Data collected may include:

  • User-submitted content: Including personal stories, memories, preferences, and creative inputs.
  • Account information: Contact information and authentication details.
  • Usage data: Interaction data to help us understand how you use the platform.

Purpose of Data Use

We use your data for the following purposes:

  • Generation: To create personalised content based on your unique stories.
  • Delivery: To deliver and store your user outputs securely.
  • Improvement: To improve system performance and personalisation for all users.

User-submitted content is treated as private and is not used for public or external purposes without explicit consent.

Data Security

Appropriate technical measures are applied to protect your data, including encryption, access controls, and secure storage systems.

Third-party Services

Certain functions may rely on third-party providers for hosting, processing, or analytics. These providers are selected based on security and compliance standards.

Your Privacy Choices

Depending on where you are, we ask for your consent differently before sharing data with advertising partners (such as Meta and Google) to measure and improve our advertising:

  • United States, and Canada outside Quebec: This sharing is on by default, and you can opt out at any time under Your privacy choices. This is also how we handle requests to opt out of the "sale" or "sharing" of personal information under US state privacy laws.
  • Quebec, the United Kingdom, the European Economic Area and everywhere else: Nothing is shared with advertising partners until you accept marketing cookies in our cookie banner.
  • Global Privacy Control: If your browser sends a Global Privacy Control signal, we treat it as an opt-out request automatically.

To apply the right rule, we determine your country and region from your IP address on our own servers. The result is kept in a short-lived cookie and is not shared. See our Cookie Policy for details.

Your Rights

Users may request access, correction, or deletion of their data where applicable. Please contact us if you wish to exercise these rights.